Privacy Policy
At Botanic Charm, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By accessing our website, you consent to the practices described below.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information:
When you place an order, subscribe to our newsletter, or contact us, we may collect personal details such as:
Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely).
Non-Personal Information:
We automatically collect data about your interaction with our website, including:
IP address
Browser type
Device information
Pages visited and time spent on our website.
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders.
Provide customer support and respond to inquiries.
Send updates, promotions, or newsletters (you can opt out anytime).
Improve website functionality and user experience.
Detect and prevent fraud or unauthorized access.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share it with trusted third parties for specific purposes, such as:
Payment Processors: To handle secure transactions.
Shipping Providers: To deliver your orders.
Service Providers: For website hosting, analytics, and email marketing.
Legal Requirements: If required by law to disclose your information.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and gather website analytics.
Cookies help us understand user behavior, remember your preferences, and improve website performance.
You can disable cookies through your browser settings, but doing so may limit certain website features.
5. Data Security
We take your data security seriously and implement the following measures:
Secure payment gateways and encryption protocols.
Access to your personal data is restricted to authorized personnel only.
Regular monitoring of our systems for vulnerabilities and potential threats.
6. Your Rights
As a user, you have the right to:
Access and request a copy of the personal information we hold about you.
Update or correct inaccurate information.
Request the deletion of your data, subject to legal or contractual obligations.
Opt out of receiving promotional emails by clicking the "Unsubscribe" link in any email.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before interacting with them.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the effective date.
9. Contact Us