Cancellation Policy

At Botanic Charm, we strive to provide you with a seamless shopping experience. However, we understand that there may be situations where you need to cancel an order. Please review our cancellation policy below:

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1. Order Cancellation

Before Shipment:

Orders can be canceled within 24 hours of purchase as long as they have not been shipped.

To cancel your order, contact us immediately at Click To Contact Botanic Charm with your order details.

After Shipment:

Once an order has been shipped, it cannot be canceled. However, you can initiate a return or refund once the product is delivered (refer to our Return & Refund Policy).

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2. Refund for Canceled Orders

If your order is successfully canceled before shipment, you will receive a full refund.

Refunds will be processed within 5-7 business days and will be credited to your original payment method.

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3. Exceptions

Custom or personalized orders cannot be canceled once they are processed.

Bulk orders or special requests may be subject to a different cancellation policy. Please contact us for details.

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4. Contact Information

Click To Contact Botanic Charm

We are here to help and ensure your experience with Botanic Charm is smooth and satisfactory.